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Preemie Clothes Mart Policy Statements

Our Guarantee:

Preemie Clothes Mart guarantees any and all merchandise purchased from us to be as good or better than described.

We also guarantee that your order will be delivered free of defect in workmanship.

And we further guarantee that the merchandise will meet or exceed your expectations for a full 60 days from date of delivery. We will replace - Free of Charge - any item that fails to meet this standard.

Our Return Policy

Below are the Item Returns guidelines:

  • Any garment may be returned as long as you have not washed it or damaged it.
  • Any garment that had tags may be returned as long as the tags are still attached to the garment.
  • All returned items must have the packing slip that was shipped with the items included with the return.
  • Send Returns to: Preemie Clothes Mart, 2170 Hanley Rd., Lucas, OH 44843
  • Returns will be processed once they are received, minus shipping.
  • Opened Packages of Diapers will not be refunded.
  • All refund requests must be made within 60 days of purchase date. Within the first 30 days, refunds will be made to credit card/PayPal, after that refunds will be deposited into the customer's store credit account.

Our Privacy Policy

This privacy notice discloses the privacy practices for www.preemieclothesmart.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data?
  3. The security procedures in place to protect the misuse of your information
  4. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 419-892-2739 or by using the contact form on the Contact Us page.

Last updated June 2016